ServerMonkey Quality Program for Refurbished Servers & Equipment
High Quality, Refurbished Servers and IT equipment - only at ServerMonkey
ServerMonkey knows that a good price is meaningless if the product isn’t up to your standards. That's why our quality program assures that all of our products meet the highest industry standards. Our program was designed and implemented by certified quality professionals with deep expertise in IT products to assure that we provide only the best refurbished servers.
ServerMonkey’s Five Step Quality Program
1. Supplier Evaluation
All new suppliers undergo our application process to verify their ability to provide quality product when you need it.
2. Inbound Inspection
Servermonkey performs a visual inspection on all product to assess external condition. Once cleared, the material undergoes functionality inspection specifically tailored to each commodity.
Servermonkey configures the product to meet your unique specifications. Technicians run full diagnostics on servers and update the firmware on RAID, NIC, and DRAC and BIOS. Commodity items are re-tested to verify functionality before being passed to final QC.
4. Outbound Inspection
Equipment is packaged securely by trained professionals so your shipment arrives safely. Our double-walled mullen board boxes provide superior protection during transit.
5. Secure Packaging
All equipment undergoes full burn-in testing before shipment to ensure high performance. This test-run step guarantees that your product will perform to spec the first time you use it. Initial diagnostic pretest is 10-15 minutes, and then 1 hour burn-in.
Our Server Technicians
ServerMonkey’s technicians receive extensive and ongoing technical and security training to ensure they know the industry-best methods and standards for processing IT equipment.