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ServerMonkey Operations Overview

ServerMonkey's operational team is prepared to handle IT equipment at every step, from inbound to outbound. Check out our team at work in our latest video!

Our process:

  • We start by tearing servers down to the component level.
  • Then we test all inbound drives and memory so we can responsibly dispose of any dead drives and faulty memory
  • The server chassis and components are then added to our inventory, ready to be pulled for a custom build.
  • Every server we sell is built-to-order to meet your exact specifications.
  • We test each server to ensure it’s ready to go from the moment you receive it.
  • Every server is covered for a year with our warranty program and can be upgraded up to 5 years.
  • We take our packaging seriously to ensure your server arrives safely and ready to go.
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Choosing New vs. Refurbished: Ten Ways to Decide Which Server Is Right For You

The end of 2020 is near and you have some cash left in your budget. It’s time for your business to purchase some servers and a few questions come to mind.

  • “Which vendor do I choose?”
  • “What form factors do I need?”
  • “What configuration choices should I make?”

But these questions overlook something fundamental, a question that could save you money as well as offer added flexibility.

“Should I choose new or refurbished?”

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​Announcing a new move: ServerMonkey Optics and Cables

Today we’re doing something we’ve never done at ServerMonkey, and we think you’ll like it. We’re releasing 100% OEM compatible, ServerMonkey branded and supported optical transceivers for Dell Technologies and HPE, along with optical cables for Dell EMC. We’ve partnered with leading manufacturers of Tier 1 optics, used by the largest telecommunications companies, to ensure quality, reliability, and value.

This is a big deal for our customers. Now we have new ways to support them with the network connectivity options they need to build high-performance, high-reliability infrastructure. Instead of searching the web for the right transceivers, armed with a part number, a description, or even just a picture, they’ll be able to come to us for help, choosing optics from our full range of options, from 10Gb to 100Gb. We even have a parts compatibility matrix, making it easy for you to match an OEM part with the ServerMonkey equivalent.

Not only are we giving you a full range of options, we’ve made our options better. For starters, we’re keeping the cost of our optics around 40-65% of the OEM optics. We’re adding a lifetime warranty with next day parts dispatch. And we’re making sure that our customers can buy optics with their servers or as add-on parts to support existing infrastructure. In other words, we’re offering speed and simplicity others can’t match.

So what else do you need to know? They’re immediately available, here’s a link to the press release, a link to the optics section of our website, and if you want hands-on assistance, email us here with questions or sales inquiries. We’re ready to help!

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ServerMonkey Develops Line of Custom-Coded Optical Transceivers for HPE and Dell EMC Systems

In-house designed optical transceivers 100 percent compatible with OEM solutions with a lifetime warranty

HOUSTON, October 12, 2020 – ServerMonkey, an IT service provider that specializes in enterprise and SMB IT hardware, today announced a new collection of ServerMonkey optical transceivers and cables to help customers with a wide range of networking requirements for HPE, Dell EMC, and other major OEM brands.

The new ServerMonkey optical transceivers are 100 percent compatible with OEM solutions, enabling customers to buy and deploy transceivers for a wide range of HPE, Dell EMC, and other major OEM brands’ systems. ServerMonkey transceivers and cables are priced up to 60 percent less than OEM solutions and come with a lifetime replacement warranty, with replacements received within one to two business days if a part fails.

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How a Server Finds New Life at ServerMonkey

Are you curious how ServerMonkey refurbishes servers? To give you an idea, we’ve decided to take you on a journey. We’re going to let you experience what it’s like for a data center server to go through the refurbishment process at ServerMonkey. After all, our refurbishment process gives you what you’re looking for—a server with a new lease on life.


Where it all begins

As you know, many organizations replace their servers every couple of years because, back in the day, older servers weren’t reliable and processor performance doubled every 24 months. But today, servers are more reliable, processor performance gains are slowing, and organizations, from Amazon on down1, are discovering that late-model servers have plenty of value.

ServerMonkey helps organizations leverage that value.

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ServerMonkey Packaging Review

We take our packaging seriously to ensure your server arrives safely and ready to go. We use special bags filled with foam that expands and hardens to conform around the server to keep it in place. Check out this video for a peek at our process!

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How the Death of Moore’s Law Helps You Save Money

How the Death of Moore’s Law Helps You Save Money

Ever heard of Moore’s Law? It’s an idea from the early days of microprocessor production that still matters today.

Gordon Moore, the co-founder of Intel, saw that the number of transistors on a microchip doubled about every two years. As a result, microchip performance increased dramatically after every generation. You remember those days – when every new Intel Xeon processor delivered nearly 2x the performance of the preceding generation.

But…there are limits, physical limits on the size of transistors and the complexity of chip design.

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​Data Center Hardware Shortages in the Age of COVID-19

We all know that COVID-19 changed the world of work, and those changes put new demands on IT that have been hard to address.

Since March, cloud service utilization exploded as more people work from home and remain connected with friends and family through cloud-based applications.

Some industries are seeing as much as a 30 percent increase in network capacity utilization.

And even the largest technology companies, including Google and Amazon, have had outages as they rushed to add more data center hardware to cope with demand.

But there’s a basic problem afflicting everyone in the technology world. As the world searches for a light at the end of the COVID-19 tunnel, leading tech companies are working to overcome supply chain shortages of critical components for servers, storage, and networking products.

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​COVID-19 creates new demand for refurbished servers and storage in traditional data centers

Nearly all sides of the enterprise server and storage market are feeling the impact of COVID-19 as the global pandemic interrupts manufacturing and supply chains and raises prices on components and equipment. The pinch is being felt equally by IT departments now contending with tighter budgets and growing business challenges.

Forrester, looking at several disruptions, including the pandemic as well as tariff and trade disputes, is now forecasting growth for the global tech market will dip from a peak of 5 percent in 2018 down to 3 percent this year. Meanwhile, growth in spending for tech consulting and systems integration services is expected to increase by 3.2 percent. This equates to less money for hardware and more for brainpower.

As server and storage hardware becomes harder to get, and as IT budgets tighten, some IT professionals who support global data centers are considering white-box, commodity servers and storage. However, as we’ve recently seen with government restrictions on Asian white box suppliers, white-box servers aren’t the perfect fix either.

But there is another way forward that gets you great pricing, leading capabilities, and immediate access to a massive stock of servers in Houston, Texas.

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ServerMonkey Elevates Its Enterprise Hardware and Services Portfolio as a New HPE Reseller

HOUSTON, April 27, 2020 – ServerMonkey, an IT service provider that specializes in new and refurbished enterprise and SMB IT hardware, today announced it has become an Authorized Business Partner with Hewlett Packard Enterprise (HPE). The new reseller partnership enables ServerMonkey to sell the latest HPE enterprise IT hardware as part of its complete, end-to-end business solutions.

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