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July 2020

​Data Center Hardware Shortages in the Age of COVID-19

July 28, 2020

We all know that COVID-19 changed the world of work, and those changes put new demands on IT that have been hard to address.

Since March, cloud service utilization exploded as more people work from home and remain connected with friends and family through cloud-based applications.

Some industries are seeing as much as a 30 percent increase in network capacity utilization.

And even the largest technology companies, including Google and Amazon, have had outages as they rushed to add more data center hardware to cope with demand.

But there’s a basic problem afflicting everyone in the technology world. As the world searches for a light at the end of the COVID-19 tunnel, leading tech companies are working to overcome supply chain shortages of critical components for servers, storage, and networking products.

​COVID-19 creates new demand for refurbished servers and storage in traditional data centers

July 14, 2020

Nearly all sides of the enterprise server and storage market are feeling the impact of COVID-19 as the global pandemic interrupts manufacturing and supply chains and raises prices on components and equipment. The pinch is being felt equally by IT departments now contending with tighter budgets and growing business challenges.

Forrester, looking at several disruptions, including the pandemic as well as tariff and trade disputes, is now forecasting growth for the global tech market will dip from a peak of 5 percent in 2018 down to 3 percent this year. Meanwhile, growth in spending for tech consulting and systems integration services is expected to increase by 3.2 percent. This equates to less money for hardware and more for brainpower.

As server and storage hardware becomes harder to get, and as IT budgets tighten, some IT professionals who support global data centers are considering white-box, commodity servers and storage. However, as we’ve recently seen with government restrictions on Asian white box suppliers, white-box servers aren’t the perfect fix either.

But there is another way forward that gets you great pricing, leading capabilities, and immediate access to a massive stock of servers in Houston, Texas.

ServerMonkey provides refurbished hardware that’s a great way to get Tier 1 server manufacturer features and reliability at white-box prices. Refurbished servers and storage offer a way for businesses to buy the latest hardware from trusted brands such as Dell EMC and HPE, for less money without sacrificing quality. The cost savings can then be applied to resources needed to support cloud initiatives and innovation programs.

ServerMonkey works directly with industry-leading providers of server and storage solutions like HPE, Dell EMC, IBM, Cisco Lenovo, and Veeam to equip data centers with refurbished equipment that is tested, custom-configured and under warranty to meet stringent budget and performance demands.

Reduce costs without the risks

Refurbished equipment has always been a low-cost alternative to new or white-box products. But you have to make sure the equipment you're buying is updated, tested, and validated for use. It’s common for issues and defects to appear after several months of use, exposing critical applications and data to costly downtime and repairs.

ServerMonkey removes the risks of using refurbished equipment through extensive inspections, evaluations, upgrades, and testing to ensure the products meet factory requirements. All ServerMonkey refurbished equipment undergoes a five-step quality program certified to ISO 9001:2015, ISO 14001:2015, and OHSAS 18001:2007 standards to ensure optimal performance for the long haul.

The five-step program ensures products are tested with an application process that confirms quality, and visual inspections to assess the product’s external condition. The products are then configured to meet your unique specifications.

ServerMonkey technicians run full diagnostics on servers and update the firmware on RAID, NIC, and DRAC, and BIOS. They are then re-tested to verify functionality. Products are then passed through a final outbound inspection before shipping.

Customized to meet your needs

There’s no need to pay for more than what you need. ServerMonkey customizes its Dell EMC and HPE servers and storage solutions to fit your needs. With refurbished hardware, you can tailor your solution to match your specifications. This customization level includes CPU, memory, hard drives, RAID controllers, optical drives, network cards, rails, and power supply units.

In addition to servers and storage, ServerMonkey also offers everything you need to build out the rest of your system, including software from VMware and Cisco's line of networking equipment.

Installation and Data Services

Instead of paying an outside source to set up and install your data center, ServerMonkey offers a team of experts to help install new equipment or upgrades. We can install everything from mounting servers to cable management. Once the installation is complete, we verify that everything is working and in order. We can also perform additional software installation and testing per your request.

Warranty and Customer Service

Used or white-box equipment sometimes carries the risk of outdated warranties and lack support. Or you could be forced into buying an OEM warranty. ServerMonkey offers TekShield, a maintenance services program that helps you manage your IT equipment, protect your hardware, and receive support when you need it. The program can be customized to meet your specific environment and includes 24x7 support to most locations around the world, saving you up to 80 percent compared to programs provided by major original equipment manufacturers.

TekShield ensures response times from 15 minutes to an hour during business hours and most parts can be delivered the next business day, depending on your support level.

One-Stop-Shop for New and Refurbished

Whether you need refurbished or new data center equipment, ServerMonkey is also an authorized reseller of HPE and Cisco SMB and enterprise products. This enables you to buy servers, networking equipment, software, and accessories in one place and receive support across your entire system, saving time and money.

Contact us today to learn more about our capabilities!